Last Updated: January 7, 2026
Welcome to Jogoka. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing or using jogoka.com, you agree to be bound by these Terms and Conditions. Please read them carefully before placing an order.
1. General Terms
These Terms and Conditions apply to all visitors, users, and customers who access or use our website. By using our website, you represent that you are at least 18 years old or have the consent of a parent or guardian to make purchases.
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms and Conditions.
2. Products and Availability
We strive to display our products as accurately as possible. However, we do not guarantee that product descriptions, colors, images, or other content on our website are accurate, complete, reliable, current, or error-free.
All products are subject to availability. We reserve the right to discontinue any product at any time. In the event that a product is unavailable after you have placed an order, we will notify you and issue a full refund.
3. Orders and Pricing
When you place an order, you are making an offer to purchase the product(s) at the price stated. All orders are subject to acceptance by Jogoka. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.
All prices are displayed in USD and are subject to change without notice. We strive to ensure that our prices are accurate, but errors may occur. If we discover an error in the price of a product you have ordered, we will inform you and give you the option to reconfirm your order at the correct price or cancel it.
4. Payment
Payment must be made at the time of ordering through our secure payment gateway. We accept major credit cards, debit cards, and other payment methods as indicated during the checkout process. All payment information is encrypted and processed securely.
By providing payment information, you represent and warrant that you are authorized to use the payment method and authorize us to charge your payment method for the total amount of your order, including applicable taxes and shipping fees.
5. Shipping and Delivery
We offer shipping to addresses within the locations specified during checkout. Shipping costs and estimated delivery times are calculated based on your location and will be displayed at checkout before you complete your purchase.
We process orders within 1-2 business days. Delivery times are estimates and may vary depending on your location and shipping method selected. We are not responsible for delays caused by shipping carriers or customs processing.
Risk of loss and title for products pass to you upon delivery to the shipping carrier. We are not liable for lost, stolen, or damaged packages once they have been delivered to the address you provided.
6. Returns and Refunds
We want you to be completely satisfied with your purchase. If you are not satisfied, you may return eligible products within 30 days of delivery for a refund or exchange, subject to our Returns Policy.
To be eligible for a return, products must be unused, in their original packaging, and in the same condition as received. Certain products may not be eligible for return due to hygiene or safety reasons. Please refer to our detailed Returns Policy for complete information on how to initiate a return.
Refunds will be processed to the original payment method within 5-10 business days after we receive and inspect the returned product. Shipping costs are non-refundable unless the return is due to our error or a defective product.
7. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Jogoka or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from our website without our prior written consent. Unauthorized use of our intellectual property may result in legal action.
8. Limitation of Liability
To the fullest extent permitted by law, Jogoka shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with your use of our website or products.
Our total liability to you for any claim arising out of or relating to these Terms and Conditions or your use of our website shall not exceed the amount you paid for the product(s) giving rise to the claim.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.
9. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and disclosure of your personal information are governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.
10. User Conduct
You agree not to use our website for any unlawful purpose or in any way that could damage, disable, overburden, or impair our servers or networks. You may not attempt to gain unauthorized access to any part of our website, other accounts, computer systems, or networks connected to our website.
11. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of Poland, without regard to its conflict of law provisions. Any disputes arising from or relating to these Terms and Conditions or your use of our website shall be subject to the exclusive jurisdiction of the courts located in Poland.
12. Dispute Resolution
In the event of any dispute, claim, or controversy arising out of or relating to these Terms and Conditions, we encourage you to contact us first to seek an amicable resolution. If we are unable to resolve the matter informally, you agree to submit to binding arbitration or litigation as provided in the Governing Law section above.
13. Severability
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
14. Entire Agreement
These Terms and Conditions, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Jogoka concerning your use of our website and supersede all prior agreements and understandings.
15. Contact Information
If you have any questions, concerns, or comments about these Terms and Conditions, please contact us:
Jogoka
Address: UL. Wroclawska 70 D, Domaszczyn, Poland
Phone: +48 787 381 696
Email: support@jogoka.com
We will make every effort to respond to your inquiries promptly.
