Last Updated: 11/25/2025
Welcome to Jogoka (“Company”, “we”, “us”, “our”). These Terms & Conditions govern your use of our website https://jogoka.com/ and any purchases made through our online store.
By accessing or using our site, you agree to these Terms.
You must be at least 18 years old to use our services or make purchases.
You agree not to:
To purchase certain products, you may need an account.
You are responsible for:
We strive to ensure accurate product descriptions and pricing.
However, errors may occur.
We reserve the right to:
Prices listed on our website include VAT when applicable.
By placing an order, you agree to provide accurate information and authorize payment.
Payments are securely processed by third-party payment processors. We do not store full credit card details.
We reserve the right to cancel or refuse orders for:
Shipping times vary depending on product availability, logistics, and destination.
Please refer to our Shipping Policy for detailed information.
Delays caused by carriers, customs, or external factors are outside our control.
We offer refunds and replacements according to our Refund Policy.
You must review the specific conditions related to damaged, incorrect, or missing items.
Jogoka uses third-party platforms including:
These providers have their own policies.
We are not responsible for issues caused by third-party services.
All website content (text, images, logos, designs) belongs to Jogoka.
You may not copy, distribute, or use our content without written permission.
Jogoka is not liable for:
Our total liability will not exceed the amount you paid for your purchase.
These Terms are governed by the laws of Poland and the European Union (EU) regulations.
We may update these Terms at any time.
The new version will be posted on this page.
Jogoka – Customer Support
📧 Email: support@jogoka.com
📞 Phone: +48 787 381 696
🏠 Address: ul. Wrocławska 70D, 55-095 Domaszczyn, Lower Silesia, Poland
🌍 Website: https://jogoka.com/
Last Updated: [Insert Today’s Date]
Thank you for shopping at Jogoka.
Your satisfaction is important to us.
This Refund & Return Policy explains how returns, refunds, and replacements work.
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
Email us at support@jogoka.com with:
We will provide:
Orders can only be canceled within 12 hours of purchase.
After fulfillment begins, cancellations are no longer possible.
Due to international fulfillment and product type, we generally do not accept returns unless:
Returned items must be:
We will provide the return address if applicable.
Refunds are issued to the original payment method once approved.
Processing time:
Shipping fees are non-refundable.
We cannot refund:
Jogoka is not responsible for packages lost due to:
However, we will assist in filing a claim with the carrier.
Jogoka – Returns Department
📧 Email: support@jogoka.com
📞 Phone: +48 787 381 696
If you have any questions, here are some useful links:
