Last Updated: March 24, 2026
Jogoka (“we”, “us”, or “our”) operates the website https://jogoka.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases. Please read this policy carefully. By using our site, you consent to the practices described here.
1. Who We Are
Our website address is: https://jogoka.com
Business name: Jogoka
Address: Wrocławska 70D, 55-003 Domaszczyn, Poland
Email: support@jogoka.com
Phone: +48 787 381 696
2. Information We Collect
We collect information you provide directly when you:
- Place an order (name, email, billing/shipping address, payment information)
- Create an account (name, email, password)
- Contact us via email or contact form (name, email, message)
- Subscribe to our newsletter (email address)
We also automatically collect certain technical data when you visit our site, including your IP address, browser type, pages visited, and referring URLs, via cookies and analytics tools such as Google Analytics.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations, shipping updates, and receipts
- Respond to your questions and customer support requests
- Improve our website and product offerings
- Send promotional emails (only if you have opted in)
- Comply with legal obligations
- Detect and prevent fraud
4. Legal Basis for Processing (GDPR)
For users in the European Union, we process your personal data under the following legal bases:
- Contract performance: Processing necessary to fulfill your order
- Legitimate interests: Improving our services and preventing fraud
- Consent: Marketing communications (you may withdraw consent at any time)
- Legal obligation: Compliance with applicable laws
5. Cookies
We use cookies to enhance your browsing experience. Cookies are small files stored on your device. We use the following types of cookies:
- Essential cookies: Necessary for the website to function (e.g., shopping cart, login sessions)
- Analytics cookies: Google Analytics to understand how visitors use our site
- Marketing cookies: Google Ads and Facebook Pixel to serve relevant advertisements
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.
6. Sharing Your Information
We do not sell your personal data. We may share your information with trusted third parties only as necessary:
- Payment processors: Stripe (for secure payment processing)
- Shipping partners: To deliver your orders
- Email service providers: To send transactional and marketing emails
- Analytics providers: Google Analytics (anonymized data)
- Advertising platforms: Google Ads, Facebook/Meta (for ad delivery)
- Legal authorities: When required by law
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order records are typically retained for 5 years for accounting and legal purposes. You may request deletion of your data at any time (subject to legal retention requirements).
8. Your Rights (GDPR)
If you are located in the European Union, you have the following rights regarding your personal data:
- Right of access: Request a copy of the personal data we hold about you
- Right to rectification: Request correction of inaccurate data
- Right to erasure: Request deletion of your personal data (“right to be forgotten”)
- Right to restrict processing: Request that we limit how we use your data
- Right to data portability: Receive your data in a structured, machine-readable format
- Right to object: Object to processing based on legitimate interests or for direct marketing
- Right to withdraw consent: Withdraw consent for marketing at any time
To exercise any of these rights, contact us at support@jogoka.com. We will respond within 30 days.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption (HTTPS). Payment data is processed securely through Stripe and is never stored on our servers.
10. International Data Transfers
Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses) to protect your data in accordance with GDPR requirements.
11. Children’s Privacy
Our website is not directed to children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately at support@jogoka.com and we will delete it.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Jogoka
Wrocławska 70D, 55-003 Domaszczyn, Poland
Email: support@jogoka.com
Phone: +48 787 381 696
Website: https://jogoka.com
You also have the right to lodge a complaint with your local data protection authority. In Poland, this is the Urząd Ochrony Danych Osobowych (UODO): https://uodo.gov.pl