Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Jogoka (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jogoka.com/
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Margarett Hodkiewicz –
A great way to bond with my pet playtime.
Carson Shields –
I love the durable plastic material. It’s built to last.
Araceli Bradtke –
I appreciate the dual functionality of this toy – it can be used manually or set to automatic mode based on your availability. It’s truly versatile!
Roel Berge –
The smart laser movements are unpredictable and exciting.
Cecile Brekke –
Great
Ines Klein –
My kitten absolutely adores chasing after the moving lights from this automatic spinning laser toy – best purchase ever.
Margarette Brekke –
Automatic mode’s a lifesaver during my busy workdays.
Ardith Purdy –
The unpredictable movements keep her on her toes!
Weldon Ruecker –
This interactive smart laser toy is a fantastic addition to our pet care routine. Its unpredictable movements keep my kitty active and engaged for hours.
Linnie Hessel –
Interactive fun with smart laser toy is priceless.
Keven Bergnaum –
A fun, interactive toy that keeps my cat engaged.
Ewald Weissnat –
The bright LED light in this toy instantly grabs my cat’s attention. She loves to chase and pounce on it, providing her with endless entertainment.
Alexzander Willms –
Durable and engaging. My kitty absolutely loves it.
Greyson Herman –
Keeps my cat entertained for hours, best purchase ever!
Gerald Conroy –
From manual mode for interactive play sessions with my fur baby, to automatic mode for those busy days – versatility at its finest.
Rhea Rolfson –
I love how versatile this toy is – you can use it manually or let it run automatically based on your availability. My cat absolutely loves chasing after the moving lights!
Buddy Prosacco –
the bright led light is irresistible to my furry friend he could chase and pounce all day long
Devon Klein –
The automatic spin function of this toy is simply brilliant! It keeps the cats entertained even when I’m not around. Plus, it’s made from durable plastic so I don’t worry about its longevity.
Zack Pfeffer –
The automatic spin feature makes for endless entertainment. My kitty can’t get enough of it.
Wallace Upton –
It has been keeping our kitten entertained endlessly, she loves chasing after the moving lights! 👍🏼
Ralph Lowe –
this product really does the trick, its durable plastic material makes me feel safe knowing it won’t break easily
Flavie Torphy –
This smart laser toy has completely changed our indoor play routine. It’s interactive, fun and keeps them engaged for hours.
Olaf Emard –
This interactive smart teasing laser toy has been a fantastic addition to our cat’s playtime. The unpredictable movements keep her active and engaged for hours, which is a huge win in my book!
Constance Robel –
Our feline friend can’t get enough of this LED light toy. It encourages him to chase and pounce with such enthusiasm that it’s become his favorite pastime.
Alfred Padberg –
it’s great that you can use it manually or let it run automatically, gives options based on your availability