FREE SHIPPING
We provide free shipping on all physical orders delivered to the United States.
WHERE YOUR ORDER SHIPS FROM
Jogoka is an independent retailer and does not hold its own warehouse. Physical products are supplied and dispatched through our fulfilment partner’s international supplier network, and delivered to your address in the United States.
You will not be charged customs or import fees. Any such costs are already included in the price you pay at checkout, so there is nothing extra to pay on delivery.
Digital products (eBooks, guides, checklists and planners) are available worldwide — they are delivered instantly by download, with no shipping involved.
WHERE WE DELIVER
Physical products are delivered to addresses within the United States. If you are outside the US and would like to order, please contact us before placing an order.
DELIVERY TIME
- Order processing: 1–3 business days
- Delivery to the United States: 5–20 business days
- Digital products: instant download
Business days exclude weekends and public holidays. During peak seasons, delivery can take longer than the estimate above.
We would rather quote you an honest window than a flattering one. Many orders arrive well inside it, but 20 business days is the outer limit we commit to, and it reflects what our fulfilment partner commits to us.
TRACKING INFORMATION
You will receive an email with a tracking number once your order has shipped. Please allow up to 48 hours for tracking information to become available. For logistical reasons, items in the same purchase may occasionally be sent in separate packages.
If you have not received your order within 20 business days of your shipping confirmation email, contact us at support@jogoka.com and we will investigate straight away.
QUESTIONS?
Email support@jogoka.com or call +48 787 381 696. We reply within 24–48 hours.
Shipping & Delivery
FREE SHIPPING
We provide free shipping on all physical orders delivered to the United States.
WHERE YOUR ORDER SHIPS FROM
Jogoka is an independent retailer and does not hold its own warehouse. Physical products are supplied and dispatched through our fulfilment partner’s international supplier network, and delivered to your address in the United States.
You will not be charged customs or import fees. Any such costs are already included in the price you pay at checkout, so there is nothing extra to pay on delivery.
Digital products (eBooks, guides, checklists and planners) are available worldwide — they are delivered instantly by download, with no shipping involved.
WHERE WE DELIVER
Physical products are delivered to addresses within the United States. If you are outside the US and would like to order, please contact us before placing an order.
DELIVERY TIME
- Order processing: 1–3 business days
- Delivery to the United States: 5–20 business days
- Digital products: instant download
Business days exclude weekends and public holidays. During peak seasons, delivery can take longer than the estimate above.
We would rather quote you an honest window than a flattering one. Many orders arrive well inside it, but 20 business days is the outer limit we commit to, and it reflects what our fulfilment partner commits to us.
TRACKING INFORMATION
You will receive an email with a tracking number once your order has shipped. Please allow up to 48 hours for tracking information to become available. For logistical reasons, items in the same purchase may occasionally be sent in separate packages.
If you have not received your order within 20 business days of your shipping confirmation email, contact us at support@jogoka.com and we will investigate straight away.
QUESTIONS?
Email support@jogoka.com or call +48 787 381 696. We reply within 24–48 hours.
About this store
Jogoka is an independent online retail store, a registered business in Poland (EU),
based at ul. Wroclawska 70D, Domaszczyn, Poland. We serve customers internationally.
Digital products (guides, checklists and eBooks) are delivered instantly by download and are not shipped.
Physical products ordered by customers in the United States are shipped by a third-party fulfilment partner,
typically arriving within 5–20 business days.
Contact us at
support@jogoka.com
— we reply within 24–48 hours.
